Step II mailboxes can be purchased through the Service Department with a check, money order, cash, or credit card. The cost of the mailbox to residents is $52.00 which includes installation by the Service Department, removal of your old mailbox, and installation of numbers on the mailbox.
Colors of mailboxes available are: green, black, stone beige

Mailboxes hit by motorists are the responsibility of the homeowner.  The city will install a new mailbox at your residence however there is a cost of $52.00 for the mailbox.

Should your mailbox be
vandalized, please report the incident to the Police Department by calling (216) 524-1234.

Mailbox Request Form

Mailbox  Damage  During  the  Snow  Season:

Mailbox damage is inevitable when streets are being plowed. Typically, damage is not caused by direct contact with the plow, but rather the snow that is thrown off the road. The snow is very wet and heavy and can strike the box with considerable force. It is important that your mailbox be in good condition, securely attached to a substantial support at the proper height, and at the proper distance from the roadway. Custom-made mailboxes should be shielded or replaced for the winter with a standard box. The Service Department will make repairs or replace mailboxes that have been damaged by snowplows.

For more information on mailboxes, please call the Service Department at (216) 524-9191.